Terms of Service

Welcome to Grabcube! These Terms of Service (hereinafter "Terms") constitute an agreement between you and Grabcube regarding the use of our services. Please read these terms carefully. Using our services indicates your agreement to be bound by these terms.

I. Service Description

(1) Service Content

• Grabcube provides technical services such as online video downloading, audio transcription, subtitle translation, etc.
• Services include but are not limited to: video downloading, audio extraction, subtitle generation, multi-language translation, etc.
• We reserve the right to modify, suspend, or terminate services at any time

(2) Service Availability

• We strive to ensure service stability and availability, but do not guarantee that services will not be interrupted
• We assume no responsibility for service interruptions caused by system maintenance, technical failures, or force majeure
• We reserve the right to suspend services for maintenance or upgrades when necessary

II. User Responsibilities and Obligations

(1) Legal Use

• You must ensure you have the legal rights to download, transcribe, or translate content
• You must not use our services for any illegal activities
• You must not infringe on others' intellectual property rights or other legitimate rights
• You must comply with all applicable laws and regulations

(2) Prohibited Activities

• You must not use services to download copyrighted content (unless you have the corresponding rights)
• You must not engage in any activities that may damage our systems or networks
• You must not attempt to crack, decompile, or reverse engineer our software
• You must not spread malware or conduct network attacks

III. Intellectual Property

• Grabcube and its related technologies, trademarks, copyrights, and other intellectual property rights belong to us
• The intellectual property rights of content downloaded or generated through our services follow relevant laws and regulations
• We respect third-party intellectual property rights. If you discover infringing content, please contact us promptly
• You must not use our intellectual property without authorization

IV. Paid Services and Refunds

(1) Paid Services

• Some advanced features may require payment
• Prices and billing methods are subject to official website announcements
• We reserve the right to adjust prices and will notify users in advance before adjustments

(2) Refund Policy

• Due to the nature of our services, refunds are generally not supported
• If services cannot be used normally due to our technical failures, refunds may be requested
• Refund requests must be submitted within 7 days of purchase
• Final refund decisions will be made by us based on specific circumstances

V. Disclaimer

1. Services Provided As-Is: We make no warranties regarding the suitability, accuracy, or completeness of our services
2. Third-Party Content: We assume no responsibility for the content, accuracy, or legality of third-party websites
3. Technical Limitations: AI transcription and translation features may have technical limitations, and results are for reference only
4. Data Security: Although we take security measures, we cannot guarantee absolute security of data transmission
5. Service Interruptions: We assume no responsibility for service interruptions caused by technical failures, maintenance, or other reasons

VI. Limitation of Liability

• Our liability is limited to the actual amount you paid
• We assume no responsibility for any indirect losses, profit losses, or data loss
• To the maximum extent permitted by law, our total liability shall not exceed the amount you paid
• Laws in certain jurisdictions may not allow limitation of liability. In such cases, our liability will be limited to the maximum extent permitted by such laws

VII. Accounts and Security

(1) Account Responsibility

• You are responsible for protecting account security and must not share account information with others
• You are responsible for all activities under your account
• If you discover your account has been compromised, please contact us immediately

(2) Account Termination

• We reserve the right to suspend or terminate your account if you violate these terms
• You may also stop using our services at any time
• After account termination, relevant data will be processed according to our Privacy Policy

VIII. Dispute Resolution

• In the event of disputes, both parties should first attempt to resolve them through friendly negotiation
• If negotiation fails, legal proceedings may be brought before courts with jurisdiction according to the laws of the user's region
• During dispute resolution, except for the disputed parts, other terms remain effective
• We reserve the right to choose applicable laws and jurisdiction based on specific circumstances

IX. Terms Modification

• We reserve the right to modify these terms at any time
• Important modifications will be notified to users through official website, email, or in-app notifications
• Continued use of services indicates your acceptance of the modified terms
• If you do not agree to the modifications, please stop using our services

X. Other Terms

• These terms constitute the complete agreement between you and us
• If any part of these terms is deemed invalid, it does not affect the validity of other parts
• The titles in these terms are for convenience only and do not affect the interpretation of the terms
• Our inaction does not constitute a waiver of rights

XI. Contact Us

If you have any questions about these Terms of Service or need assistance, please contact us through the following methods:

• Email: support@grabcube.ai
• Website: https://www.grabcube.ai

Thank you for choosing Grabcube!